EXPERIENCED

With 10+ years experience being a property manager, real estate investor as well as being involved in condominium communities as an owner and director, we can relate to what your community needs.

COMMUNICATION

Open communication, quick response times and the development of Actions Logs to ensure tasks are completed and the appropriate follow-up is given.

HIGH CUSTOMER SERVICE STANDARDS

At Bright’s Grove Property Management whether you are a Board member, a unit Owner, Investor or Tenant, we strive to create lasting relationships within our community of stakeholders. Our services are focused on our customers with a committed to providing excellent customer service. We are committed to:

  • Correspondence within 48 hours.
  • Always give outstanding quality service.
  • Attend maintenance promptly and use fully insured and qualified trades people.
  • Ensure services are always available.
  • Recruit, retain and develop the best people.
  • Obtain customer feedback and implement improvements

PROCESS IMPROVEMENT

We view change as a necessity to complete in today’s world, and we are committed to driving change, evolve and constantly improve the tools and methods we use to manage your property.

CONTINUATION IN EDUCATION

We continually invest in our employees to ensure they are up to date with current industry best practices, while increasing their knowledge base and capabilities.

BENCHMARKING

You can’t manage what you don’t measure. BGPM establishes key performance indicators that help track and determine if building components are running as desired.

PROJECT MANGEMENT

With a Project Management Professional (PMP) designation and extensive experience managing multi million-dollar complex projects, it gives you the confidence that we can handle the details of your projects on time and under budget.

VALUE CREATORS

With a wide range of skill set under one roof, we have the tools to help appreciate the value in your investment and provide you the flexibility to add additional services as you see fit.

We love to work with Boards and Investors to develop strategies that will build safe, clean and thriving communities. Contact us today to find out how we can help.

CONTACT US

Don't hesitate to use the form or contact details to get in touch.